Privacy Policy

The Supply Yard
Effective Date: 31/07/2025

At The Supply Yard, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it.

1. What We Collect

When you browse our website or make a purchase, we may collect the following information:

Your name
Email address
Phone number (if provided)
Shipping and billing address
Payment details (processed securely via Shopify Payments or third-party providers)
Order history
Website usage data via cookies (like which pages you visit)

We only collect what we need to help you have a smooth shopping experience.

2. How We Use Your Info

We use your information to:

Fulfill and manage your orders
Provide customer support
Communicate with you (about orders, product updates, or special offers if you’ve opted in)
Improve our website and services
Manage applications from makers who want to join The Supply Yard

We never sell or trade your information.

3. Sharing Your Info

We only share your personal info when necessary, such as:

With trusted partners (e.g. Shopify, payment processors, shipping carriers)
With makers (only when needed to fulfill your order, and never your payment info)
To comply with legal obligations

Your data is always handled securely and respectfully.

4. Cookies & Tracking

Like most websites, we use cookies to:

Remember what’s in your cart
Understand site usage
Help us improve your experience

You can disable cookies in your browser settings, though it may affect how the site works for you.

5. Marketing & Emails

If you sign up for our newsletter, you’ll receive the occasional update, behind-the-scenes stories, and offers. You can unsubscribe anytime via the link in our emails — no hard feelings!

6. Your Rights

You have the right to:

Access the personal data we hold about you
Correct any inaccurate info
Request deletion of your data (unless we need it for legal or order-related reasons)

Just reach out to us at: support@thesupplyyard.com.au